ReadyTechs was founded by managers who have studied the challenge of providing accurate and accountable support to business network users. The result of these years of experience is our proprietary task accountaiblity and systems management software, ChronoTask. Using ChronoTask, our team remains seamlessly linked on all issues concerned with delivering enterprise grade support to all types of users. Everything from Ticketing, Project Management, Hours Accountability, Client Information Sharing, Knowledge Sharing and live systems management is covered under the ChronoTask Balance 1.0 rooftop.

Everyone on the same page.

ChronoTask was built to keep an ever expanding staff of engineers working off the same page as management. With ChronoTask, we know that what we tell you in our initial meetings is upheld throughout the our entire engagement with your company. The ChronoTask main portal allows our engineers to see, at a glance, where their fellow engineers are working, the tasks (in order of priority) in their work queue, their hours performance for the month as well as a host of other productivity tools. ChronoTask keeps our service company doing what it does best, servicing your account accurately, and with close detail.

Drill down from critical path.

ChronoTask allows managers at ReadyTechs to drill down from the point of the higest concern to the smallest detail. The ChronoTask TaskQueue ensures that nothing slips through the cracks.

Hours Accountability

As a ReadyTechs client, ChronoTask is available to give you a snapshot of the hours being expended on your project or support contract at a moments notice. Our engineers update their hours daily giving you a complete snapshot of your support resource availability at any time. Accountability, we dont just talk about it. We live it.

Immediate Information Recall

ReadyTechs realizes that the key to competent enterprise grade business systems support is the reduction of duplicate efforts. The ChronoTask task viewer allows engineers to pick up where they left off seamlessly, or exchange tasks with more appropriate staff without having to do a long handoff. This means that you get less repeated effort and more thought time on your company's systems issues.